Gratis
$0
10 AI conversations (one-time)
Start freePricing
Start free with Piper. As you grow, pick the plan that fits.
Starter
$29 /mo
500 AI conversations/mo
Choose StarterPro
$99 /mo
2,000 AI conversations/mo
Choose ProBusiness
$299 /mo
7,500 AI conversations/mo
Choose BusinessEnterprise
from $999 /mo
Custom
Let's talkMeta's message fees are billed by Meta directly to your WhatsApp Business account. Prices in USD, VAT not included.
What is an AI conversation
- 1–10 Piper replies = 1 credit
- 11–20 = 2 credits
- 21–30 = 3 credits
- Over 30: Piper hands the chat to a person
An AI conversation lasts 24 hours from your customer's first message. Extra conversations: $0.02 each.
| Compare plans | Gratis | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Monthly price | $0 | $29 | $99 | $299 | from $999 |
| AI conversations included | 10 (one-time) | 500 | 2,000 | 7,500 | Custom |
| Extra AI conversation | Upgrade | $0.02 | $0.02 | $0.02 | Custom |
| Channels | 1 | All | All | All | All |
| Seats | 1 | 2 | 5 | 15 | Unlimited |
| History | 7 days | 30 days | 60 days | 90 days | 365+ |
| Storage | 10 MB | 100 MB | 500 MB | 2 GB | Custom |
| Piper | ✓ | ✓ | ✓ | ✓ | ✓ |
| Meta fees | Billed by Meta | Billed by Meta | Billed by Meta | Billed by Meta | Billed by Meta |
FAQ
What is an AI conversation?
It's 24 hours of conversation with one customer. If Piper replies 1 to 10 times, it uses 1 credit; 11 to 20, 2 credits; 21 to 30, 3 credits. At 30 replies it hands the chat to a person.
What happens after my 10 free conversations?
Piper stops replying in that workspace, but you and your team can keep using the inbox for free. Pick a plan to turn Piper back on.
Who pays Meta's message fees?
Meta bills its fees directly to your WhatsApp Business account. We don't charge or front them.
Can I change plans?
Yes, anytime. The change applies from your next billing cycle.
Which channels can I connect?
WhatsApp and web chat today. Instagram and Messenger are coming soon to every paid plan.
Is my data safe?
Messages are stored encrypted. Piper never makes up payment details and never writes outside the 24-hour window.